General Conditions of Use of the Websites of


In compliance with the provisions of article 10 of Law 34/2002, on Information Society Services and E-commerce, we hereby inform you that this website is the property of Gastrònoms Chefs S.L, a Spanish company, with Corporate Tax ID no. B- 55184857, fiscal address at: C/Pla de l’Estany 11,

Town/City:17486 Castelló D’Empúries, entered into the Mercantile Registry of GIRONA on Page GI-56062., Folio 11, Book 2959 of Section 00, entry 7, which is the owner of the website and has the following contact data:

General Conditions of Use of the Websites of

This legal notice includes the general conditions that govern access and use of the WEBSITE hereinafter “the WEBSITE”.

The use of the WEBSITE implies the express and full acceptance of these general conditions in the version published at the time the user accesses it, without prejudice to the particular conditions that may apply to some of the specific services of the WEBSITE.

Intellectual and industrial property on the contents of the page

Gastrònoms Chefs SL is the owner of all intellectual and industrial property rights of the WEBSITE, as well as the elements contained therein. They will, therefore, be works protected as intellectual property by the Spanish legal system, with both Spanish and Community regulations in this field, as well as international treaties related to the matter and signed by Spain, being applicable to them.

No acts of reproduction, modification, distribution or public communication of the WEBSITE or any of its elements may be carried out without the prior written consent of its owner.

Users of the WEBSITE may only make private and personal use of its contents.

It is prohibited to use the WEBSITE or any of its elements for commercial or illegal purposes.

The owner shall assume no liability derived from the use by third parties of the content of the WEBSITE and may exercise all civil and criminal actions applicable to them if these rights are violated by the user.

We have deleted this section, which includes DATA PROTECTION and COOKIES, since data protection is already amended in the model for data protection and privacy policy on the website.

COOKIE Policy.

Access to this Website may include the use of cookies. Cookies are small information files that the server sends to the computer of the person accessing the page, used for the correct functioning of the electronic catalogue and for access statistics to the WEBSITE. The information collected through cookies may include the date and time of visits to the WEBSITE, the pages viewed, the time spent on the WEBSITE and the sites visited just before and after it. However, no cookie allows it to contact the User’s telephone number or any other means of personal contact. The only way for the User’s private information to be part of the Cookie file is for the user to personally provide that information to the server.

Cookies that allow a person to be identified are considered personal data. Therefore, the aforementioned Privacy Policy shall apply to them. In this sense for these to be used, the User must provide their consent. This consent shall be communicated, based on an authentic selection, offered through an affirmative and positive decision, before the initial, removable and documented processing.

Own cookies

These are cookies that are sent to the User’s computer or device and managed exclusively by the company for the best functioning of the WEBSITE. The information collected is used to improve the quality of the WEBSITE and its content and your experience as a User. These cookies allow the User to be recognised as a recurring visitor to the WEBSITE and for content to be adapted to offer them content according to their preferences.

The entity in charge of providing cookies may transfer this information to third parties, as long as it is required by law or a third party processes this information for said entities.

Social network cookies

The WEBSITE includes social network plugins, which allow access to the same from the website. For this reason, social network cookies may be stored on the user’s browser. The owners of these social networks have their own data protection and cookie policies, being themselves, in each case, responsible for their own files and their own privacy practices. The User must refer to them to find out about these cookies and, where applicable, the processing of their personal data.

Disable, reject and delete cookies.

The user can disable, reject and delete cookies (totally or partially) installed on their device through their browser settings.

Changes in the cookie policy.

The website’s cookie policy may change or be updated, therefore it is recommended that the user review this policy each time they access the website in order to be adequately informed about how and why we use cookies.


The owner of the WEBSITE reserves the right, at any time and without prior notification to the user, to modify, expand or temporarily suspend the presentation, configuration, technical specifications and services of the WEBSITE, unilaterally.

Likewise, it reserves the right to change these conditions of use at any time as well as any other specific conditions.

Exclusion of guarantees and responsibility

The owner does not guarantee the continuity, availability and usefulness of the WEBSITE, nor the contents or Services. They will do everything possible for the proper functioning of the WEBSITE, however, they are not responsible nor do they guarantee that access to this WEBSITE will not be uninterrupted or that it will be error-free.

Nor are they responsible nor do they guarantee that the content or software that can be accessed through the WEBSITE is free of error or causes damage to the user’s computer system (software and hardware). In no case will they be responsible for losses or damages of any kind that arise from access, browsing and use of the WEBSITE, including, but not limited to, those caused to computer systems or those caused by the introduction of a virus.

Nor are they responsible for any damages that may be caused to users due to improper use of this Website. In particular, they are not responsible in any way for telecommunications drops, interruptions, lack or defect that may occur.


The hyperlinks contained on the WEBSITE may direct to third-party websites. The owner does not assume any responsibility for the content, information or services that may appear on said websites, which will be exclusively informative and in no case imply any relationship between the owner and the people or entities owning any such content or owners of said websites where the content is located.

Gastrònoms Chefs SL does not offer or market, by itself or through third parties, the products and/or services available on said linked websites.

Likewise, it will not guarantee the technical availability, accuracy, veracity, validity or legality of websites other than those under its ownership which can be accessed through the links.

Gastrònoms Chefs SL will under no circumstances review or control the content of other websites, nor does it approve, examine or make its own the products and services, content, files and any other material existing on the aforementioned linked websites.

Return of products

If when you receive your order you are not satisfied, you will have a period of 24 hours to exercise your right of return, as these are fresh products.

If making a return, the shipping costs will not be reimbursed. Likewise, the collection costs will be borne by the customer (equivalent to the shipping amount that corresponds to the type of product purchased and the destination sent).

To make a return, the product must be in its original packaging and with the manuals, accessories or promotional gifts included, if applicable. Once the merchandise is received in our warehouses, and after checking its status, the amount will be refunded.

Order Form

Call us or leave us your information in the following form and our sales department will respond to your query as soon as possible.

Thank you very much.

Formulario de contacto

Llámanos o déjanos tus datos en el siguiente formulario  y nuestro departamento comercial atenderá su consulta en el menor tiempo posible.

Muchas gracias.

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